Customer Testimonials

At B&B Heating and Cooling we know that purchasing a home comfort system or calling for service can often be a daunting task.  But it doesn’t have to be, not if you put your trust in our hands.

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As an American Standard Customer Care dealer we must meet rigid requirements of professional

ism and customer service.  From helping helping select system  to match your n

e

eds, to installation, and on-going service and support, we will be there for you.

 

As part of the Customer Care program, American Standard sends surveys to our customers to make sure we are meeting the high standards and we are proud of the results of these surveys.  Below are copies of all of the responses from these surveys, and other letters we have received over the years.  We are thankful for everyone that takes the time to complete the survey or drop us a note.

Rather than list a few “cherry-picked” testimonials, we’ve chosen to list them all!  (Click on the link below each quote to view more)

I felt the young man that came to my condo was very knowledgeable & did a thorough job & could not have been better.

George L., See More Service Surveys From 2013

Very good service and I am very satisfied with B&B and American Standard!! They went out of their way to get me operating when the weather was very hot!

Dana S., See More Installation Surveys From 2013


B&B @ the Lake of the Ozarks has always been prompt - giving good reasonable service- and I would recommend to anyone!

John L., See More Service Surveys From 2012

Outstanding installation. The unit is extremely quite. The room to room consistency is great.

Matt K., See More Installation Surveys From 2012


We have aways used them (B&B) and have total faith in them.

Karen B., See More Service Surveys From 2011

B&B did a great job. You are lucky to have them representing you (American Standard).

Mike M., See More Installation Surveys From 2011


They are very competent, honest and professional. They were responsive to my concerns and prompt in responding.

Judy K., See More Service Surveys From 2010

I am very satisfied with the installation and equipment. B&B did an outstanding job.

William D., See More Installation Surveys From 2010


I have been very pleased with B and B, they have always been prompt (even in bad weather), courteous, and very effective in solving my problems in a reasonable, economical way. These folks always do more than I asked for or expected, and do it consistently for less cost than I expected. I would (and have)recommend them to anyone.

Williard D., See More Service Surveys From 2009

Very accomodating and timely service. This is a vacation home and not full time occupied and B&B was very helpful in explaining our options remotely and did the installation without us being present. We live 320 miles from this location and travel at the time was not an option for us. I highly recommend them. Totally satisfied with our experience

Larry M., See More Installation Surveys From 2009


28 years at this residence and B&B was the best I ever worked with.

Alan P., See More Service Surveys From 2008

Extremely professional. B&B is a credit to your product.

Dave C., See More Installation Surveys From 2008


Excellent Customer service, I wouldnt consider anyone else. GREAT COMPANY

Steven H., See More Service Surveys From 2007